Feedback for Amazon
23.6.2023 12:56
Resolving customer service issues is vital if companies want to keep buyers coming back for more. But end results don’t tell the whole story.
What matters even more? How happy are customers about how their problems were addressed and resolved Amazon vs eBay Support ?
To establish this, we asked those survey respondents who saw successful results how satisfied they were with eBay vs Amazon customer service during the process.
Of those who rated Amazon, 66% gave them a 10/10 rating for how their issue was handled, while only 2% were so dissatisfied they gave Amazon’s support a 1/10 rating.
What matters even more? How happy are customers about how their problems were addressed and resolved Amazon vs eBay Support ?
To establish this, we asked those survey respondents who saw successful results how satisfied they were with eBay vs Amazon customer service during the process.
Of those who rated Amazon, 66% gave them a 10/10 rating for how their issue was handled, while only 2% were so dissatisfied they gave Amazon’s support a 1/10 rating.