Sorry to hear about the door jam! If you have a Whirlpool Duet washer, the first step is to check the whirlpool duet washer manual. It might have specific troubleshooting steps to help with the issue. If that doesn't resolve the problem, you can contact Whirlpool customer support for further assistance. They'll be able to guide you through the process and get your washer back to working order. Good luck!