Sump pump failure during the storm - any local experts?

I’m sitting here in the dark with a flashlight, watching the water level in my sump pit rise and I’m starting to panic. The storm last night was brutal, and it looks like my pump finally gave up after ten years of service. I tried resetting the breaker, but the motor just hums and doesn't move any water. If it keeps raining like this, my finished basement is going to be ruined by morning. Does anyone have a recommendation for a reliable professional who can handle a replacement or a major repair on short notice? I’m looking for someone who knows the local water table issues and won't charge me an insane "emergency fee" just because it’s raining outside. Please help!

I know that feeling of dread all too well. We lost our entire basement suite two years ago because our backup system failed during a thaw. It was a mess. After that disaster, we did a lot of research and found a really solid plumber london ontario https://superiorplumbing.ca/london/ who helped us install a much better commercial-grade system. They were fantastic—not only did they replace the pump quickly, but they also pointed out a flaw in our discharge pipe that was causing water to flow back toward the foundation. They really know their stuff when it comes to London’s specific drainage challenges. They are professional, tidy, and their prices are actually fair for the quality of work they provide. Give them a shout before the water hits your drywall!

That is a huge relief to hear. I just checked their site and called—they’re sending someone with a new pump right now. Fingers crossed my carpet stays dry!