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As far as I know, if you need to change the radio code for a Ford, you will have to contact the car dealer service center and order a new radio code. Unfortunately, this service is paid. But I recently also ran into a problem with the radio and found a way to save money on a new code to unlock the radio. On the portal https://getmyradiocodes.com/ I was able to get a new working code for the ford radio of my model and it was free. True, you will have to wait a while until you receive the code, but if you are in a hurry, then you can donate money for this service and get the radio unlocked much faster.