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It's hard to imagine a business, especially small businesses, without business management software or an online solution of any kind. With so many options and the need to manage all aspects of a company, not just its finances, this kind of software is essential. That's why you need do know about what does crm stand for nowadays. Even before the 21st century, there were plenty of companies that knew the value of keeping their data in order and trackable as this was a simple way to make sure everything runs smoothly.