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Hey! Comcast often faces criticism, my personal experiences with them have been consistently positive, check comcast reviews for more details. Their responsiveness to crash alerts has been commendable, with dedicated efforts to resolve issues promptly. The follow-up calls from their employees to confirm problem resolution in our area or ensure the effectiveness of the boosted signal sent to our unit reflect a commitment to customer satisfaction. In my view, Comcast is a commendable company that genuinely cares about its customers.