You answer:

If you bring everything on time, then you shouldn't have any problems at all and the dispatchers work well. But if you have small problems with delivery and other things, then you should already think about it. Here is a description of all dispatch services https://www.techinexpert.com/trucking-industry-trends-to-look-out-for-in-2022/ Read this article and I think you'll understand everything. It also describes trends that are now relevant in the trucking industry, which is worth paying attention to.