Sorry to hear about the jammed door on your Whirlpool Duet washer. I've encountered a similar issue before. Firstly, try unplugging the washer for a few minutes and then plugging it back in to see if it resets. If that doesn't work, check the user manual for any troubleshooting tips. If the problem persists, contacting Whirlpool's customer support may be the best option. Good luck, and I hope you get it resolved soon!